Reduced workload at Mark’s Tokyo

"First of all, what makes a real difference is the finish of the glasses. I used to use a foreign-made dishwasher. But washing glasses with a single machine left water spots on them, so I had to hand wash and polish them. That was really hard work."

Mark did not have room for a glass washer in his restaurant, so he searched for a way to wash wine glasses and to use just one dishwasher. Luckily he found the MEIKO cleaning solution.

• Undercounter dishwashing machine M-iClean UM
• Detergent D-US10
• Rinse aid R-HG5

"There were almost no water spots on the glasses. I was amazed, and it really reduced the amount of handwashing."

Achieving a satisfactory finish has greatly reduced the burden of hand washing. Washing and polishing used to make late-night overtime an everyday affair, he says. If an employee missed the last train, he would have to pay their taxi fare home. Otherwise, he would have to stay until late, washing up until 3 am. Either way, the burden was a considerable one. Now, he finds that work that took 45 minutes after closing has reduced to as little as ten minutes.
 

"The physical and mental burden is much lighter. I don't have to worry about working late myself, and as the finish is good, I can leave the work to my staff without any worries. Above all, even though I have to ensure proper break times to provide reliable service to my customers, I am now sure to get enough sleep myself."

Mark is also satisfied with the additional benefits of using the detergent and rinse aid, the detailed after service support from the 24 hour call centre, 365 days, 7:00 - 24:00 service support time, and service engineers who are available for consultation at any time. These have contributed to the MEIKO Clean Solution greatly improving warewashing performance and labour burden at Mark’s Tokyo.

"I'm happy with the finish and the support. MEIKO’s professional  dishwashing solution has relieved me from a lot of stress, and I can sleep well now."